Reschedule and Cancellation Policy for www.baligreenenvironmentaltrip.com – Bali Green Environmental Trip
Effective Date: February 21, 2024
- Overview: Thank you for selecting Bali Green Environmental Trip for your hiking guidance services. We are dedicated to providing sustainable and unforgettable experiences. Should you need to reschedule or cancel your booking, please review our policy carefully.
- Rescheduling Process:
a. Initiation:
To reschedule your hiking guidance service, contact our customer support team at Baligreenenvironmental@gmail.com within 3 days from the scheduled date.
Provide your booking details along with the preferred new date for the service.
b. Approval:
Upon receipt of your request, our team will assess and notify you of the approval or rejection.
Approved reschedules will receive further instructions.
- Cancellation:
a. Eligibility:
Cancellation is permissible with no penalty if requested at least 3 days before the scheduled service date.
b. Process:
Email Baligreenenvironmental@gmail.com to cancel your booking. Upon approval, any applicable refund will be initiated.
- Refunds:
Refunds are only applicable in cases where the hiking guidance service was not provided or did not meet the agreed-upon standards.
For more details on the refund process, please refer to section 3 of this policy.
- Policy Amendments:
a. We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on our website.
By engaging with our services, you acknowledge and agree to our Rescheduling and Cancellation Policy. Thank you for choosing Bali Green Environmental Trip.
For queries or concerns regarding our policy, please contact our customer support team at Baligreenenvironmental@gmail.com.